1. Help Center
  2. My Account
  3. I'm having trouble with my account

I haven't received my Verification Email

In order to get started with GetGround, you’ll need to sign up with your verification email. If you haven’t received it, please check your spam or junk folders to see whether the email landed there. If it has, you can move it to your inbox and mark GetGround as a ‘safe sender’ to ensure that all future emails from us go to the right place.

 

If you have checked your spam and junk folders and still do not have the verification email, please get in touch with our Onboarding Team at gethelp@getground.co.uk.