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Additional Services Handbook

What other services can GetGround provide?

The role of the process agent is to accept legal proceedings on behalf of a party that has submitted to the jurisdiction of the English courts but does not have a registered office within the jurisdiction. 

As the registered office located in England and Wales of each GetGround company, we are well placed to act as the process agent for an international shareholder if required and regularly act in this capacity for many of our customers who use mortgage finance. 

We always advise letting us know as soon as possible when you decide to go ahead with your mortgage if you need us to act as a process agent as not having a process agent can often hold up mortgage completions.

We charge a yearly fee of £150 (+VAT) to act as a process agent and this covers all shareholders of a GetGround company who require the service. This includes the preparation of an appointment letter and a letter confirming the appointment to your lender as well as the ongoing service annually.


Share Transfers

Once your company set-up is complete you are able to request a change to the share structure of your company at any time. 

Transferring shares is different depending on whether you have completed the purchase of your property or not. 

Pre Completion of Property Purchase

You have the benefit of one free share transfer per company, as long as the share transfer is requested prior to your property completing. Any additional share transfers after that provided that you have not completed your property purchase incur a fee of £149 (+VAT).

This fee includes all of the following:

  • Provision of standard share transfer documentation, including stock transfer forms, share purchase agreements and updated shareholders agreement
  • Onboarding of any new shareholders
  • Appointment and resignation of directors as a result of the shareholder changes (if required)
  • Filing changes at Companies House

Post Completion of Property Purchase

If you require our share transfer services once your property has been completed this requires some further work including due diligence on our end and the involvement of our accounting team. The fee for this service is £199 (+VAT) and includes the additional work and all of the services outlined above.

In some cases post completion share transfers also require that a set of interim accounts are prepared, we will help you to establish whether this is the case and if so there is an additional £100 fee on top of the standard £199 (+VAT) for the account preparation.


Owner Loan Amendments

Amendments to owner loan agreements in order to add an annual interest rate and the corresponding yearly preparation and filing of the CT-61 annually is a service that we provide for an annual fee of £150 (+VAT).

Any other amendments would be an Optional Service that we are happy to discuss with you and agree a fee for if required. 


Inter-Company Loan Agreement

We are aware that some of our customers wish to make a loan of the purchase funds from one company they own to their GetGround company. 

We are able to provide a standard intercompany loan agreement for this purpose and input the details as instructed to reflect this. We can provide the agreement for £150 (+VAT) and any additional accounting work required for an annual fee of £150 (+VAT).


Letters to Third Parties

Should you require a letter from GetGround as company secretary or Terranova Accounting as accountant we are usually able to provide these for a small admin fee of £39 (+VAT). 

Accounting Services

Amended Accounts Once your accounting documents have been submitted we will draft the accounts for you to review, this usually takes 3/4 weeks. If you require an amendment to your accounts we provide one amendment free of charge for every set of accounts. 

However, if once you have been sent the revised accounts for review you then require a further amendment there is a fee of £99 (+VAT) for each amendment that requires the accounts be redrafted. 

This fee is not charged if any amendment is required due to an error on the part of GetGround or its accounting partners. 

Expedited Accounts

GetGround will prepare, send to you for review and once signed file your company accounts and tax return before the filing deadline date. We do however deal with such high volumes of accounts that we can only expedite or make changes to our standard processes by exception and for a fee of £99 (+VAT) for each set out accounts that are required to be expedited. 

Provided we have all of the necessary documents we are able to provide the accounts for review within three working days. 


Late Submission of Accounting Documents or Filing after the Deadline

All GetGround companies are able to submit their accounting documents 9 months prior to the filing deadline; GetGround will also send reminders and a ‘Task’ will appear on the dashboard of every company that needs to file accounts.

In the event that you submit your documents and there is less than 6 weeks left between when they were submitted and the filing deadline or you require us to prepare and file the accounts after the filing deadline we treat these accounts as needing to be expedited and therefore apply the same fee of £99 (+VAT) to prepare these accounts.

We will also liaise with companies house on your behalf where necessary.


Refiling Accounts

There are some scenarios in which customers need to restate and refile their filed accounts, we apply the same fee of £99 (+VAT) to prepare and file restated accounts.



Any customer can use our dedicated support team and ask questions about their accounting process, documents or draft accounts. We also have a large customer resources and run free webinars for all of our customers throughout the year. 

We do however understand that some customers require additional support from the accounting team with their accounts – we are able to provide this support in the form of an hours call with an accountant for a fee of £149 (+VAT). 


Other Services

If you do not see the service that you need listed here please contact gethelp@getgroud.co.uk and let us know – we are always happy to discuss requirements and try to assist if possible. 


Please use the form here to submit a request for an additional service.

Email gethelp@getground.co.uk for more information.





GetGround does not provide legal, tax or accounting advisory services or advice. You should be satisfied that any product or service is suitable for you in light of your financial position and investment objectives and, where necessary, you should seek appropriate independent advice in advance of making any investment decisions.

GetGround may amend this handbook by placing a new version of this handbook on the GetGround platform and/or GetGround website, and where possible will give you notice that a change has been made. You should periodically check the GetGround platform and/or GetGround website for updates to this handbook. You will be deemed to have accepted any updates or amendments to this handbook if you continue to use the GetGround platform after such updates or amendments have been placed on the GetGround platform and/or GetGround websit