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  3. I want to make a change to my company

Update your personal details

Updating your Personal address

To update your personal address, you need to provide us with:

  • Updated proof of address document
  • The date on which you moved into your new address

Documents we accept for proof of address

Documents that we are able to accept as proof of address can be any of the following:

  • Bank Statement
  • Utility Bill
  • Government Letter
  • Home/Car Insurance Document
  • Tenancy Agreement

Your Proof of Address should clearly state your name and address, and be dated within the last 3 months.


Updating your contact details

In order to update your contact details, you will need to speak to a member of our team for security reasons. To do this, you can email us at gethelp@getground.co.uk or call us at +44 (0)20 45863176. You can also schedule a time for us to call you.


If your phone number is linked to your Two-step verification, we will need to reset this for you.