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My Two-Factor verification is not working

We like to make sure your accounts are kept extra secure with two-factor authentication. However, we know that sometimes you may need to change your contact information/device which may result in the code not being received. 


To reset your two-factor authentication, you'll need to speak with a member of our team over the phone to run through security checks. This is to ensure that your account stays protected. 

Please feel free to reach out to our customer support team at gethelp@getground.co.uk if you have any questions or you can give us a call at +44 (0)20 45863176.