We require ID and proof of address documents to carry out KYC (Know Your Customer) checks on all our customers. We do this when you first join the platform and design your first company, and we may ask you to refresh these at a later date. We also have to provide these documents to your Business Account provider so that they can carry out their own checks as required.
This keeps the integrity of the GetGround platform high and ensures that we can run all the necessary checks and satisfy any regulatory obligations. We take these obligations seriously and you can read more about what we do to fight financial crime on our blog.
If you have any questions about providing ID documents and/or proof of address, you can send us an email at gethelp@getground.co.uk