1. Help Center
  2. My Account
  3. I'm having trouble with my account

Account Security

Nobody on the GetGround team will ever send your account details (either about your properties or your company) by email or WhatsApp. You will only be able to access these from your Company Dashboard. As these account details can be used to compromise your company or your Business Account, please be cautious with whom you share this information. Your security is greatly important to us and we will endeavour to ensure that all your data is safe.


If anyone attempts to send you information about your account details or unexpectedly requests them from you, please report this to us immediately. You can email gethelp@getground.co.uk, call us at +44 (0) 7458 158 234 or schedule a time for us to call you.