Create a limited company

Get tax-efficient and design your buy-to-let company in 30 minutes

Limited company
Explore our products
Limited companies

Accounting & tax

Financial accounts

Property search

Compare mortgages

Get instant valuation
Help

Become a GetGround Partner and start earning today

From mortgage brokers to property managers, we’re putting the whole investment experience under one roof.

Discover more
Learn

Property Investment in the UK: News and Views

Your go-to source for the latest property investment insights

Visit resource hub

Got a property investing question?
Visit our help centre

Have a question for us?

Have a question for us?

Get in touch
gethelp@getground.co.uk

Refer a friend, get rewarded

Discover more
WhatsappCall usLoginGet Started

GetGround Refund & Cancellation Policy

Definitions

Unless otherwise set out below, the definitions used in the Terms & Conditions are incorporated by reference in this policy.

GetGround: means Terranova.Network Limited trading as GetGround. 

Terms & Conditions: means the Platform Terms & Conditions (available by clicking ‘Customer Terms and Conditions’ and as amended from time to time. 

Customer: means an individual, legal person (corporate, partnership or otherwise), group of people to whom GetGround supplies products and services to, either on an ongoing or “once only” basis.

Company Formation

Is my GetGround Company Set-up Fee refundable?

If a company design has been completed and the formation application has been submitted to Companies House, the GetGround Company Set-up Fee is non-refundable in accordance with the Terms & Conditions. Please note that an application may be submitted to Companies House anytime once company design on the Platform is complete.

If (i) the formation application has not been submitted to Companies House, and (ii) the refund request is submitted within 30 days of the payment of the GetGround Company Set-up Fee, GetGround will provide a refund of the GetGround Company Set-up Fee on request. 

If company formation has been completed but a Customer no longer requires the Company, after the Customer provides notice to GetGround, GetGround will assist with striking off the Company with no extra charges for the Customer. For more information please refer to our customer resources here.

Can I cancel my monthly subscription?

Yes. A Customer can cancel a subscription and terminate their contract with GetGround at any time in accordance with the applicable terms by providing one months’ notice. More information about this is available here.

What happens if I do not pay my subscription?

If a Customer does not pay the monthly subscription, GetGround will contact them to let them know the payments are overdue. If there are more than two months of overdue payments GetGround reserves the right to cease acting as company secretary for the Company or to prepare annual accounts.  If payment remains overdue, GetGround may take steps to remove the Company from the Platform in accordance with the Product Terms.

If you are having any issues paying your subscription please do not hesitate to contact us at gethelp@getground.co.uk

GG Footer Logo
What we do
GG SearchGG MortgageGG CompanyFind a PropertyRefer a friend
Partner with us

This is for your information only – you shouldn't view this as legal advice, tax advice, investment advice, or any advice at all. While we've tried to make sure this information is accurate and up to date, things can change, so it shouldn't be viewed as totally comprehensive or relied upon. Before making any investment decision make sure you understand the nature of the decision and the extent of your exposure to risk. GetGround always recommends you seek out independent advice if needed. GetGround Commercial Finance Limited (Registered No. 15065516, 1 Lyric Square, London, England, W6 0NB) is an Appointed Representative of The Fiducia Network Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA) FRN 917537. GetGround Commercial Finance Limited is a credit broker and not a lender. We conduct both regulated and unregulated business and therefore not all products provided through us are regulated by the FCA. Your mortgage is secured on your investment, which you could lose if you do not keep up your mortgage repayments. Capital at risk. We source finance from the whole of the lending market, who may pay us commissions. These commissions may vary depending on the lender, product, or other permissible factors. Terms & Conditions apply. Member of the NACFB and adhere to their Code of Practice. Terranova.Network Limited (Firm Reference Number: 902747) is a registered EMD agent of Modulr FS Limited, a company registered in England and Wales with company number 09897919, which is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Firm Reference Number: 900573) for the issuance of electronic money and payment services. Your account and related payment services are provided by Modulr FS Limited. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme (FSCS) your funds will be held in one or more segregated accounts and safeguarded in line with the Electronic Money Regulations 2011 – for more information please see UK Safeguarding Explanation and Modulr Account Terms and Conditions and Introduced Terms of Business. Investment Pots are provided by GetGround Limited, an appointed representative of RiskSave Technologies Ltd, which is authorised and regulated by the FCA (FRN 775330). GetGround Limited can be found in the FCA’s Financial Services Register under FRN 1005044. For more information see our Key Features and Risks document here. Your capital is at risk. This website is owned and operated by Terranova.Network Limited (11273793), 1 Lyric Square, London, England, W6 0NB (t/a GetGround). Your use of this website is subject to the Website Terms and Conditions, Privacy Policy and Cookies Policy. Some products available via Terranova.Network Limited are execution-only mortgages, this means you are selecting a mortgage that is right for you and not receiving any advice or recommendation.

Privacy PolicyComplaintsCookie PolicyRefund PolicyTerms and Conditions