How do I reset my password?
Why password resets are important:
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If you suspect suspicious activity on your account, resetting your password helps lock out anyone who might have gained access.
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Regular password updates reduce the risk of old or reused passwords being exploited in data breaches.
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Strong, unique passwords are one of the most effective ways to protect your information.
How to reset your password:
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Go to the GetGround login page.
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Click “Forgot password?”
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Enter your email address and click Send reset link.
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Check your inbox (and spam folder) for an email from us.
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Click the link and set a new password.
Use a password manager to generate and store a strong, unique password
We’ll never ask for your password
If you receive any message claiming to be from GetGround asking for your password — ignore it and report it to gethelp@getground.co.uk.
We will never ask for your login credentials