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How do I reset my password?

Why password resets are important:

  • If you suspect suspicious activity on your account, resetting your password helps lock out anyone who might have gained access.

  • Regular password updates reduce the risk of old or reused passwords being exploited in data breaches.

  • Strong, unique passwords are one of the most effective ways to protect your information.

How to reset your password:

  1. Go to the GetGround login page.

  2. Click “Forgot password?”

  3. Enter your email address and click Send reset link.

  4. Check your inbox (and spam folder) for an email from us.

  5. Click the link and set a new password.

Use a password manager to generate and store a strong, unique password


We’ll never ask for your password

If you receive any message claiming to be from GetGround asking for your password — ignore it and report it to gethelp@getground.co.uk

We will never ask for your login credentials